FAQs

1. What makes Velzar unique?

Timeless elegance fused with contemporary streetwear, minimal designs made from premium fabrics and high-quality prints.

2. Where are Velzar products made?

Designed in India and produced with trusted manufacturing partners using premium materials.

3. What materials do you use?

Fabric details (e.g., 100% cotton, weight, blends) are listed on each product page. We prioritize breathable, durable fabrics for comfort and longevity.

4. How do I find my size?

Use the size chart on every product page. Size and fit notes (slim/regular/oversized) are provided. If you’re between sizes and want a relaxed fit, size up.

5. Do you restock sold-out items?

Some items are limited editions and won’t return. Other styles may be restocked based on demand, sign up for restock alerts on the product page.

6. How should I care for my Velzar pieces?

Wash inside out in cold water, avoid bleach/harsh detergents, air dry or tumble on low, and do not iron directly on prints.

7. How long does shipping take?

Orders are processed in 2–3 business days. Most domestic deliveries within India arrive in 5–7 business days. Tracking info is emailed once shipped.

8. What is your returns policy?

Returns accepted within 5 days of delivery for unused, unwashed items in original packaging with tags. Sale items, accessories, and certain limited-edition drops are final sale.

9. Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking link via email or SMS.

10. How can I contact Velzar?

Via the Contact page, email, or our social media DMs. We aim to reply within 24 hours on business days.